Do you wonder why you still have open slots on the board even though ServiceTitan shows your CSRs book 91% of the ”leads”? You’re not alone, yesterday one of our clients was wondering about the same misleading KPI. Not understanding ServiceTitan Booking rates might be your call center’s silent killer. The following is the explanation […]
In “Avoid This Mistake To Convert Deal Hunters into Loyal Customers,” Bryan Eisenberg shares essential insights on building lasting customer relationships, especially in challenging economic times. The article emphasizes the critical role of word-of-mouth referrals and repeat customers in driving business growth. It delves into the common pitfall of undervaluing initial customer interactions and provides
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